17 Phrases You Didn’t Know Are Making You Sound Unprofessional
In the workplace, how we speak plays a huge role in how we’re perceived. Certain phrases can undermine your professionalism without you even realizing it.
They might seem harmless, but over time, these expressions can make you sound less competent, confident, or even unprepared. If you want to maintain a polished and professional image, it’s important to be mindful of your words.
Here are 17 phrases you might be using that are making you sound unprofessional—and what you can say instead.
“I’m not sure…”
Starting with “I’m not sure” makes you sound uncertain and hesitant. Instead, say, “Let me look into that” or “I’ll find out and get back to you.”
This shifts the tone from uncertainty to taking action.
“I’ll try…”
Saying “I’ll try” sounds non-committal and lacks confidence. Instead, say, “I will” or “I’m working on it.”
It shows that you’re determined to complete the task rather than leaving room for doubt.
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“Just”
Using “just” before a request weakens the message. For example, “I just wanted to check in” sounds less assertive.
Instead, say, “I wanted to check in”—this sounds more direct and confident.
“I think…”
Starting a statement with “I think” makes you sound unsure. If you’re presenting an idea or suggestion, it’s better to say, “I recommend” or “In my experience.”
This shows authority and decisiveness.
“Sorry to bother you…”
Apologizing before you’ve even made your point can undermine your confidence. Instead, get straight to the point with “Do you have a moment?” or “I’d like to discuss…” It’s more professional to be direct without unnecessary apologies.
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“Does that make sense?”
Asking “Does that make sense?” can make it sound like you’re unsure of what you’re explaining. Instead, say, “Let me know if you have any questions” or “I’d be happy to clarify anything.”
This invites dialogue without casting doubt on your own clarity.
“Kind of” or “Sort of”
Using phrases like “kind of” or “sort of” weakens your message. It makes you sound unsure of your own ideas.
Instead, be direct—say what you mean without softening the statement.
“I’ll get back to you soon.”
“Soon” is vague and doesn’t give the other person a clear timeline. Instead, say, “I’ll get back to you by [specific time or date].”
It shows that you’re organized and considerate of deadlines.
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“No problem.”
When responding to a thank you, saying “No problem” can sound casual and dismissive. Instead, say, “You’re welcome” or “Happy to help.”
It maintains professionalism and shows appreciation for the interaction.
“Hopefully…”
Starting with “Hopefully” makes it sound like you’re not in control of the situation. Instead, say, “I expect” or “I plan to,” which expresses confidence and ownership over the outcome.
“I don’t know.”
While it’s okay to admit you don’t have all the answers, simply saying “I don’t know” can come off as unprepared. Instead, say, “I’ll find out” or “Let me look into that.”
This shows initiative and a willingness to find solutions.
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“In my opinion…”
While it’s important to share your perspective, prefacing a statement with “In my opinion” can weaken your position. Instead, confidently state your point without the disclaimer, like “Based on my experience.”
It sounds more authoritative.
“That’s not my job.”
Responding with “That’s not my job” can make you seem uncooperative or disengaged. Instead, say, “Let me see how I can help” or “I’ll direct you to the right person.”
This shows that you’re a team player, even when the task falls outside your role.
“I’ll give it a shot.”
This phrase sounds like you’re unsure if you’ll succeed. Instead, say, “I’ll take care of it” or “I’m confident I can handle this.”
It demonstrates belief in your abilities.
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“As soon as possible.”
“As soon as possible” is vague and can leave others unclear about your priorities. Instead, provide a specific timeline, such as “by end of day” or “by [specific date].”
It communicates better time management and respect for deadlines.
“That’s impossible.”
Saying “That’s impossible” shuts down problem-solving. Instead, say, “Let’s explore alternative solutions” or “This will be challenging, but we can find a way.”
It keeps the conversation open and shows your willingness to tackle difficulties.
“I don’t have time for that.”
Saying “I don’t have time for that” comes off as dismissive. Instead, say, “I’m currently focused on [task], but I can assist with this afterward.”
It shows that you’re managing your time while still being helpful.
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